GoPixel Solutions Australia Warranties

At GoPixel Solutions Australia, we stand by the quality and reliability of our products. We offer the following warranties to ensure your satisfaction with our LED and LCD screens.

1. Product Warranty

All GoPixel Solutions Australia products come with a standard 12-month manufacturer's warranty, effective from the date of delivery. This warranty covers any defects in materials or workmanship under normal use and conditions.

2. What Is Covered

• Defects in materials or workmanship.
• Faulty or malfunctioning components.
• Repairs or replacements for defective products, at our discretion.

3. What Is Not Covered

This warranty does not cover:

• Damage caused by misuse, improper installation, or failure to follow product instructions.
• Accidental damage, including drops, spills, or environmental damage.
• Wear and tear from normal usage.
• Modifications or repairs made by unauthorised service providers.

4. Warranty Claims

To make a warranty claim, please contact us at info@gopixelsolutions.com.au with your order details and a description of the issue. We may request additional information, such as photos or a video of the defect. If a repair or replacement is necessary, we will provide instructions on how to proceed.

5. Warranty Limitations

GoPixel Solutions Australia reserves the right to determine whether a product defect is covered under warranty. Any repair or replacement of parts or products under this warranty does not extend the original warranty period.