GoPixel Solutions Australia Privacy Policy

Reviewed Date: 01.10.24

At GoPixel Solutions Australia, we are committed to protecting your privacy and handling your personal data with care. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website or purchase our products.

1. Information Collection

We collect personal information that you voluntarily provide to us when you make a purchase, register an account, or sign up for our marketing communications. This may include your name, email address, phone number, postal address, and payment details.

We use this information to:

• Process your orders and manage transactions.
• Communicate with you about your orders, deliveries, or account.
• Improve the content and usability of our website.
• Offer personalised recommendations, based on your past interactions.

Your personal data will never be sold or shared with third parties for commercial purposes without your explicit consent.

2. Cookies

GoPixel Solutions Australia uses cookies to track session data (e.g., items in your shopping cart) and to personalise your browsing experience. We, along with our third-party partners (such as Google), use first-party and third-party cookies to:

• Optimise website functionality.
• Deliver tailored ads based on your previous interactions with our website.
• Provide relevant product recommendations.

You can control your cookie preferences via your browser settings. To learn more about disabling cookies or targeted advertising, visit the Google Analytics Opt-Out Page.

3. Email, Mail, and Telephone Marketing

By providing your contact details during a purchase, you consent to receiving order-related communications, including order confirmations, shipping notifications, and customer support messages.

You may also subscribe to our email or SMS marketing lists, where you will receive updates about new products, promotions, and special offers. You can unsubscribe at any time via the link provided in these messages, but please note that operational communications may still be sent regarding your orders.

4. Postal Mail

If you provide your postal address, you may occasionally receive mail from us with information about our products and services. Should you wish to opt out of receiving postal mail, please contact us at info@gopixelsolutions.com.au.

5. Advertising, Remarketing, and Demographics

We use third-party advertising and analytics tools, such as Google Analytics, to collect anonymous demographic and behavioural data to serve targeted ads based on your previous interactions with our website. We may also use this information to provide personalised product suggestions.

You may opt out of targeted advertising through the Network Advertising Initiative opt-out page or by adjusting your Google Ads settings.

6. Information Collected During Site Visits

We collect non-personal, anonymised data through tools like Google Analytics, including your IP address, device type, browser, and browsing behaviour. This data is used to improve the user experience and optimise site performance. We also use session recording tools like Mouseflow for site usability analysis, but these do not record financial or personal information. You can opt out of these tools via their respective opt-out pages.

7. Security

We take data protection seriously and employ industry-standard encryption methods to safeguard sensitive information. All financial transactions are encrypted to protect your data during transfer. For added protection, we use secure servers for handling personal and financial information.

If you have concerns about the security of your personal information, please contact us at info@gopixelsolutions.com.au.

8. Access to and Correction of Personal Information

You have the right to access and correct your personal information. If you wish to request access to your data or update any of your details, please contact us at info@gopixelsolutions.com.au.

9. Changes to This Privacy Policy

We reserve the right to make changes to this Privacy Policy as required. Any updates will be posted on this page, and your continued use of our services will signify your acceptance of any changes made.